GDPR

Privacy, lawful basis, DPIAs, and operational GDPR practice for SaaS teams.

A user ID that never changes keeps data personal under GDPR, even if hashed

A user ID that never changes keeps data personal under GDPR, even if hashed

Italy's data protection authority fined IQVIA 7 million euros for treating a patient database as anonymous when each pa…

11 Oct 2026

BBVA fined 5.5 million euros after an app opt-out never reached its marketing tool

BBVA fined 5.5 million euros after an app opt-out never reached its marketing tool

Italy's data protection authority fined BBVA 5,508,000 euros after a customer switched off promotional notifications in…

10 Oct 2026

A software vendor can be fined under GDPR for a breach of its customers' data

A software vendor can be fined under GDPR for a breach of its customers' data

Sweden's data protection authority fined Miljödata, an HR software vendor, 1.8 million kronor (about 160,000 euros) und…

9 Oct 2026

GDPR counts an AI agent reading personal data past its permissions as a breach

GDPR counts an AI agent reading personal data past its permissions as a breach

When an AI agent reaches personal data that it, or the user it acts for, is not authorised to reach, GDPR counts it as…

8 Oct 2026

If your SaaS imports personal data, list its sources. The 2026 GDPR transparency check asks your customers.

If your SaaS imports personal data, list its sources. The 2026 GDPR transparency check asks your customers.

In 2026, 25 European data protection authorities are questioning recruiters, healthcare, finance, marketing and public…

7 Oct 2026

Keep your cookie banner. The Digital Omnibus cookie reform is still a proposal.

Keep your cookie banner. The Digital Omnibus cookie reform is still a proposal.

The EU's Digital Omnibus proposes fewer cookie banners, but it is not law. In August 2026 Parliament had not voted and…

2 Oct 2026

An unsubscribe must stop marketing email from every tool you use, under EU and UK law

An unsubscribe must stop marketing email from every tool you use, under EU and UK law

Under EU and UK law, every marketing email must offer a free, easy way out, and an opt-out has to take effect in every…

1 Oct 2026

A DSA illegal content report form should accept reports without a name or email

A DSA illegal content report form should accept reports without a name or email

If people in the EU can upload, publish or share content through your product, the Digital Services Act requires a way…

29 Sep 2026

In a high-risk data breach, GDPR says to tell everyone affected, not only your users

In a high-risk data breach, GDPR says to tell everyone affected, not only your users

After a breach likely to put people at high risk, GDPR Article 34 requires telling every affected person, including peo…

27 Sep 2026

Email tracking pixels need consent in France, even if you are not based there

Email tracking pixels need consent in France, even if you are not based there

Open-tracking pixels need the recipient's consent in France, wherever the sender is based. Two uses are exempt, securin…

26 Sep 2026

Every contact you publish for GDPR data requests must be easy to use on its own

Every contact you publish for GDPR data requests must be easy to use on its own

Spain's regulator fined Securitas Direct 100,000 euros for a paid 902 phone line on its camera signs, even though its p…

23 Sep 2026

A GDPR fix counts for more if you made it before you heard from the regulator

A GDPR fix counts for more if you made it before you heard from the regulator

The date you repaired a GDPR problem decides how much the repair is worth to you. One made before you learned an author…

22 Sep 2026

Your AI agent's tool list is the recipient list your privacy policy has to name

Your AI agent's tool list is the recipient list your privacy policy has to name

Giving a language model tools means the model decides at run time which companies receive personal data. GDPR Article 1…

21 Sep 2026

GDPR gives you one month to answer a deletion request, even if the data is already deleted

GDPR gives you one month to answer a deletion request, even if the data is already deleted

On 21 July 2026 the CNIL fined the IT consultancy EXTIA 300,000 euros over deletion requests, mostly because 166 people…

12 Sep 2026

Your app sends personal data outside the EU. Each destination needs its own transfer mechanism.

Your app sends personal data outside the EU. Each destination needs its own transfer mechanism.

Making personal data available to a separate company outside the EEA is a transfer, and GDPR Chapter V requires a named…

11 Sep 2026

Uber fined 825 million euros for automatically banning drivers

Uber fined 825 million euros for automatically banning drivers

On 21 August 2026 the Dutch data protection authority fined Uber 824,990,000 euros for switching off drivers' accounts…

8 Sep 2026

Swapping a vendor that touches customer data? Notify your customers before it goes live.

Swapping a vendor that touches customer data? Notify your customers before it goes live.

GDPR Article 28(2) requires your customer's written authorisation before a new or replacement vendor processes their da…

7 Sep 2026

Is legitimate interest enough for product analytics? Check what your tool stores on the device first.

Is legitimate interest enough for product analytics? Check what your tool stores on the device first.

Not on its own. Two rules apply to analytics, in order. Article 5(3) of the ePrivacy Directive, the rule behind cookie…

6 Sep 2026

How long can you keep user data? Write down the period, then make something enforce it.

How long can you keep user data? Write down the period, then make something enforce it.

Set a period for each category of data you hold, publish it, and build something that enforces it. GDPR Article 5(1)(e)…

4 Sep 2026

Does your new feature need a DPIA? Decide before you ship, and write the answer down.

Does your new feature need a DPIA? Decide before you ship, and write the answer down.

A data protection impact assessment (DPIA) is mandatory under GDPR Article 35 where processing is likely to result in a…

3 Sep 2026

Do you need a DPA with every vendor? Sort your list into three groups first.

Do you need a DPA with every vendor? Sort your list into three groups first.

No. GDPR Article 28(3) requires a written contract only where a vendor is your processor, meaning it handles the data o…

26 Aug 2026

Adding AI to your app? Add these three disclosures to your privacy policy.

Adding AI to your app? Add these three disclosures to your privacy policy.

Calling an LLM API adds three things to what GDPR Article 13 makes you disclose: the model vendor becomes a recipient o…

19 Aug 2026

Enterprise buyers read your privacy policy before they read your pricing

Enterprise buyers read your privacy policy before they read your pricing

Enterprise buyers are legally required to vet you: GDPR Article 28 lets a controller use only processors providing suff…

18 Aug 2026

Remove "we may" or "possible" from your privacy policy. EU regulators call for plain language.

Remove "we may" or "possible" from your privacy policy. EU regulators call for plain language.

Search your own privacy policy for "we may". I did it to 336 published policies from Product Hunt launches and 231 of t…

18 Aug 2026

Only 45% of Product Hunt privacy policies name a legal basis Product Hunt series

Only 45% of Product Hunt privacy policies name a legal basis

I scanned 458 products that launched on Product Hunt over 30 days in July and August 2026. 397 published a readable pri…

11 Aug 2026

Only 17% of Product Hunt launches ask when they set tracking cookies Product Hunt series

Only 17% of Product Hunt launches ask when they set tracking cookies

I scanned 458 products that launched on Product Hunt over 30 days in July and August 2026, loading each site from an EU…

11 Aug 2026

Two days from launch with no privacy policy. Twelve facts have to be true.

Two days from launch with no privacy policy. Twelve facts have to be true.

Before you publish a Privacy Policy, GDPR Article 13 requires twelve items. Two are close to boilerplate and one is you…

6 Aug 2026

Article 33 asks four things. The EDPB's new breach template asks 100.

Article 33 asks four things. The EDPB's new breach template asks 100.

The EDPB's draft template for personal data breach notification, which went out for comment until 5 August 2026, turns…

3 Aug 2026

Scraping the whole internet is the easy case. Your small, targeted scrape is not.

Scraping the whole internet is the easy case. Your small, targeted scrape is not.

The EDPB's draft Guidelines 03/2026 cover web scraping for generative AI, and they reach the team that re-uses someone…

3 Aug 2026

Your Privacy Policy says "anonymised". The EDPB just asked: for whom?

Your Privacy Policy says "anonymised". The EDPB just asked: for whom?

The EDPB's draft Guidelines 02/2026, out for consultation until 30 October 2026, treat anonymity as relative: the same…

31 Jul 2026